TransPennine Express has announced a new scheme to make its network more accessible.

Customers across the North of England can benefit from a British Sign Language (BSL) service when travelling on the railway.

The launch is mark Deaf Awareness Week and will give those who are deaf or have a hearing impairment access to improved information and assistance on their journey.

Natasha Marsay, Accessibility and Inclusion Manager for TransPennine Express said: “We are thrilled to be launching this new service. We are totally committed to making our services as inclusive and accessible as possible and this improvement will make a real difference to anyone that is Deaf or has a hearing impairment.”

The tool, provided by Sign Solutions, gives the person access to a fully qualified sign language interpreter via a video link.

Sophie Kang, Business Development Manager at Sign Solutions said: “Sign Solutions are thrilled to be partnering with TPE to launch our video interpreting service InterpretersLive!. TPE is leading the way in making the rail industry accessible for British Sign Language users and enhancing passenger experience for the Deaf community.”

For more information on the new service or to contact an interpreter, customers should head to: tpexpress.co.uk/help/accessibility/interpreterslive